• info@valuehearing.com.au
  • 1300 586 104

Hearing Aids

Lower Hearing Aid Prices with lots of included extras

 

Why be satisfied with paying more for less elsewhere?

 

Value Hearing & Tinnitus Solutions  supplies hearing aids from all the best brands available in Australia at prices significantly lower than the majority of our competitors. Our hearing aid clinics are centrally located in Perth, WA , Sydney, NSW and Chatswood, NSW and now Queensland for easy access. We even have clients traveling interstate from the rest of Australia and regional areas to benefit from our exceptional services and low hearing aid prices.  Clients who travel from regional areas or interstate gets offered significant additional discounts on their hearing aids to more than offset their travel expenses. We are an completely independent Australian owned hearing aid provider and can pick and choose the best hearing aids for your needs and hearing loss from any of the major hearing aid brands. Compare this to most of our larger competitors who are limited to one to three hearing aid brands.

 

Our hearing aid prices are set low because we believe hearing aids are a necessity not a luxury and as such should be priced accordingly. The cost of our hearing aids includes up to 3 years of after care, enough batteries for up to two years (depending on use) and a full three year manufacturer's warranty. All our hearing aids are genuine,  brand new hearing aids from a variety of top hearing aid brands, containing the very latest technology available in Australia. All of this makes our hearing aids and hearing services exceptional value. Unlike with many of our competitors, our clinicians are free to prescribe whichever hearing aids they deem best for a particular client's needs and earn exactly the same no matter which hearing aid you might choose. This means your hearing instrument recommendations are driven by your individual clinical needs rather than profits or associations with certain manufacturers. We source our hearing aids from the same suppliers as our much more expensive competition, so you aren't getting less by paying less.We specialise in providing the best quality hearing aids and related services, at low prices to the self funded hearing aid customer. As such we have chosen NOT to be contracted to provide free hearing services to pensioners or eligible veterans, but we do offer significant pensioner discounts to these clients looking to pay for significantly more advanced than the "free to client" pensioner hearing aids.

 

Our hearing aid services are provided by University trained and professional body certified Audiologists, so we don't cut corners in order to offer you the best value in hearing aids and related services in Australia. We also use the latest proven fitting techniques and hearing aid verification equipment to ensure you get the very best benefit and sound quality out of your hearing instruments. These techniques are regularly updated to help us stay ahead of the pack in client satisfaction. All of this is backed by a 60 day money back guarantee, so you can be confident that you will receive the very best assistance for your hearing needs and hearing loss.

 

See for yourself how others have experienced our hearing aids and related services.

Why not make use of our cost and obligation free offer of a comprehensive hearing aid assessment at any of our hearing clinics and judge for yourself?

 

To discover how much you could save on brand new hearing aids, simply select Get a Quote from the buttons on the right hand side of this page.

 

How to choose the best hearing aid for you

How Value Hearing & Tinnitus Solutions' clinicians help you select the right hearing aids

 

Hearing aids can only be prescribed after a comprehensive hearing test has been performed by a qualified hearing professional such as an audiologist. Most often a hearing needs assessment forms part of such an assessment. During the needs assessment the audiologist will establish in which situations you have the most difficulty hearing and also which situations you would most like to hear better in. This gives us some clues as to which level of  hearing aid technology might  best meet those needs.

 

We however believe, that a person's inherent hearing ability in noise is probably the single most important factor in selecting a specific level of hearing aid technology. The reason for this is that most modern digital hearing aids can quite easily improve a person with hearing loss's ability to hear in quiet. Many digital hearing aids have sufficient sound quality and enough channels to do the job of amplifying all incoming sound to match the hearing loss, when there is no extraneous noise present.

 

A much more challenging task for a hearing aid is cleaning up the speech signal when there is competing noise present. To complicate matters further, this competing noise is very often speech as well. Top range hearing aids tend to do a much more decent job of reducing background noise relative to speech than basic hearing aids do. In the past we simply would recommend a top end hearing aid if someone needed to hear speech in the presence of a lot of noise. This would certainly help, but there were likely a reasonably large portion of people who might have had the same benefit in noise from less complex technology.

 

The reason for this is that hearing loss  generally occurs in the inner ear (about 95% of hearing loss). The ear can be considered to simply be the microphone of the brain. It is actually the brain that does all the hearing, listening and interpretation. Different people have different natural capabilities regarding speech and noise processing, depending on how their brain handles and interprets sound. Lets compare two individuals, Person A and Person B.  Person A has a hearing loss but is capable of processing speech well when there is background noise as long as the sound is made loud enough. Person B is someone with the same hearing loss as Person A but has poorer processing of speech in noise. They both need sounds to be louder in order to hear in noise, so they both need hearing aids. Person A will however require less sound cleaning in noisy situations than person B to hear and understand the same amount of speech. Thus Person A will be able to do as well as Person B in quiet and in noise, but with a much more basic and thus much less expensive hearing aid.

 

Even though testing now exists to help identify who might do better with what level of hearing aid technology, not many hearing professionals employ them on a regular basis as they tend to be time consuming or simply unavailable in their work setting. Value Hearing & Tinnitus Solutions' hearing specialists always employ these hearing tests, when possible, if hearing aids are being considered. We regularly find that people who might have benefited from more basic hearing aids have been recommended very advanced and thus expensive hearing aids elsewhere. Inevitably we trial them on the more basic technology and find that more frequently than not it works perfectly for them.  Apart from the savings gained from our lower hearing aid prices, this can often result in further significant savings as you are not paying for features that you do not need. We also do not have a vested interest in recommending one hearing aid brand or model above another as our clinicians earn the same no matter what they prescribe. So we always aim to select the best value hearing instruments for your needs and capabilities.

What we offer versus what our competitors offer

We give you more but at a lower price, which means better VALUE hearing aids.

 

Aside from our low hearing aid prices, there are many other differences between us and our competitors:

 

  • We give you 66 batteries per hearing aid instead of just the usual 6 batteries per hearing aid. This means you have lower ongoing running expenses on top of the savings you already receive from our hearing aid pricing.

 

  • We spend 2 hours with you during your intial consultation compared to 30 minutes to an hour at most most competitors. This allows us to completely understand your needs, hearing loss and hearing aid options before making recommendations. We want to get it right the first time and research shows that spending more time with hearing aid clients initially leads to more satisfied hearing aid users in the long run.

 

  • We don not employ hard selling techniques like several of our larger competitors do. We determine your requirements and offer you independant hearing solutions, the choice remains yours and you are never under any obligation to follow our advice or purchase from us.

 

  • We offer full free after sales support for three years after the date of your initial fitting rather than the one year industry standard. Thus any visit relating to hearing aid issues or adjustments are completely free for three years, meaning you will continue getting the best possible performance from you hearing aids even after the honeymoon period has passed.

 

  • We recall our hearing aid clients once every 6 months for a hearing aid checkup and adjustment to ensure they are consistently getting full benefit from their hearing aids. Most other providers would only recall you if they think you need new hearing aids.

 

  • We offer free telephone and email support for the life of the product.

 

 

  • We use unique individualised hearing aid comparison charts, produced by software developed in-house, that clearly compares the features of hearing aid solutions specifically tailored to your hearing needs. This makes it easy for you to see what the differences between the different hearing aid recommendations are.

 

  • We give unique, clearly laid out hearing aid quotes showing the chosen hearing aid's features, as well as stating all the inclusions offered at the price.

 

  • We have no issues giving pricing by phone or by email if you have already been quoted on hearing aids. We make it easy to shop around and even encourage it.

 

  • We offer after hour appointment times on request.

 

  • We provide services and procedures specifically designed for and geared to self-funded clients, rather than the generalised services and procedures offered by regular hearing clinics. We do what we do very well.

 

  • We spend more time with our clients. The average hearing aid assessment from our competitors lasts 60 minutes, often only 30 minutes. We allow 100% more time by allowing 120 minutes. This gives us time to go through your results and recommendations with you in as much details as is required. The latest research shows that the more time is spent with the client during a hearing assessment, the more satisfied they tend to be with their hearing aids.

 

  • We use state of the art testing and hearing aid fitting equipment and include many very recent procedures not regularly employed in Australia to ensure you receive the best possible outcome and the right hearing aids for your needs.

 

  • When we fit your hearing aids we the latest proven real ear fitting and verification techniques allowing us and you to see exactly how the hearing aid is responding in your individual ear canal relative to your own hearing result. By taking the care and time at the initial fitting to use these advanced techniques, we can ensure you have the best possible starting point on your journey to better hearing. Without these advanced techniques, which is far too frequently neglected in private clients' hearing aid fittings, you are working with a 30% chance of getting things right the first time. With them your changes are more than 80% of getting things very close to perfect first time around.

 

  • We offer you 60 days in which you can return your hearing aids if dissatisfied for any reason, unlike the 30 days offered by most of our competitors. Saying this, we have one of the lowest return-for-credit rates in the industry as we always do everything in our power to ensure your utmost satisfaction.

Standard Hearing Aid Features explained

Hearing aid features / Benefits explained.

Feature

Explanation of Feature

User Benefit of hearing aid feature

Directionality

 

(This is the only proven feature on a hearing aid, shown to improve speech understanding in noise)

 

Omni Directional

 

 

 

 

 

Directional microphone modes:

 

 

 

 

Fixed Directional

 

 

 

Adaptive Directional

 

 

 

 

 

 

 

 

 

Multiband Adaptive directional

 

 

 

 

Wireless Beam forming or Super Directionality

Directionality is a hearing aid's ability to separate the speech you want to listen to from the background noise speech that you are not listening to. Digital hearing aids are very smart and can identify speech versus noise but they cannot tell which person you are actively listening to. It is however generally safe to assume that you will be looking at the person you are speaking to and the hearing aids can adaptively change their direction of most sound pick-up based on this assumption.

 

When a hearing aid finds itself in quiet or with only a single person speaking in the room, the hearing aid will be in omni-directional mode where everything around you is picked up equally loud. Very small in the ear hearing aids often only have an omni-directional microphone.

 

When a hearing aid finds that there is speech present in the presence of background noise, it will switch to directional microphone mode. When this happens sounds in front of you will be picked up louder than sounds next to or behind you.

 

The most basic directional microphone is a fixed directional microphone, which keeps sounds right next to you at a minimum, speech in front at a maximum and those sounds behind you a little softer than those in front of you.

 

An improvement on the fixed directional microphone is an adaptive directional microphone. This microphone system consists of two omni-directional microphones, electronically linked and controlled which, still keeps the speech in front of you at a maximum, but finds the single loudest noise anywhere next to or behind you and keeps it softer than the sounds in front of you. This was first made possible in around 2001 with the advent of second generation digital hearing aids.

 

 

The most flexible microphone systems are multiband adaptive directional microphones. The more bands the microphones have the more noises it can track and keep softer. So you can have multiple noise sources suppressed behind the hearing aid user. (introduced around 2004-2005)

 

There is only one such system available on the Australian market today and it is made by Phonak . This system uses two microphones from each hearing aid (left and right) and wirelessly combines the signal from all four microphones to give a very narrow pickup from directly in front of the hearing aid user. Introduced in October 2010.

Better hearing and understanding of speech in a variety of situations especially in background noise.

 

 

 

 

 

 

 

Omni-directionality allows you to hear people all around you, so you can hear them speaking clearly even behind you.

 

 

 

 

For hearing and understanding speech better when you are in noise as long as the noise is predominantly behind you.

 

 

 

This gives you slightly better hearing in noise than without the hearing aids.

 

 

 

 

This is a more flexible system for hearing in noise and allows slightly better hearing in noise than provided by a fixed directional system as the loudest noise can be anywhere behind you, not just next to you as with a fixed directional microphone.

 

 

 

 

This is a far more flexible and capable system than adaptive directional microphone systems. More bands suggest better hearing in noise.

 

 

 

Super Directionality is still in its first generation, but for the first time it allows the hearing aid user to be able to better understand speech in a noisy cocktail party like situation, where noise is all around them.

 

Noise Reduction

 

 

Bands

 

 

 

 

 

 

 

 

 

 

 

Noise reduction is the hearing aid's ability to automatically reduce non-speech background noise like traffic, fans, machinery relative to speech.

 

Noise reduction is performed in a number of bands or channels. The hearing aid breaks up the sound entering the hearing aid into a number of slices (bands/channels. Each slice is analysed in real time to see whether it contains speech or noise or a combination of speech and noise.  

 

If a band/channel contains only noise then the volume is reduced for that particular slice (band). If it contains only speech, that slice might be raised in some hearing aids using speech enhancement. If a band contains both speech and noise it is generally left alone as the hearing aid does not want to reduce speech.

 

The more bands a hearing aid has, the better the resolution it has and the less likely it is that speech and noise will both occur in a single band or channel. So the hearing aid is better able to separate speech from noise with more bands.

 

This helps make the hearing aids more comfortable while wearing them in noise.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

More noise reduction bands leads to better comfort in noise. Note this feature has not been shown to improve hearing in noise by much at all.

Feedback Manager

Most modern digital hearing aids have some way of combatting whistling in the hearing aid. The best current way of stopping the hearing aids from whistling is called phase cancellation. This means that the hearing aid can recognize when it is whistling and put out an exactly opposite sound which effectively stops the whistling. Some hearing aids are better at this than others, but they are all a lot better at stopping whistling than it used to be. Most modern hearing aids have this feature but some brands are much better at this than others.

This allows the hearing aid to be much more comfortable in your ear as it does not need to be as tight anymore to stop whistling.

 

It also allows us to fit hearing aids which leave the ear canal completely open, which is what it needed for addressing high frequency hearing loss successfully.

 

Channels

Channels allow the hearing aid fitter to adjust the volume of the hearing aid in each slice of sound to best match you hearing loss. Clinically about 6 channels are sufficient to match any hearing loss out there. There are some claims that more channels mean better sound quality, but there exists very little evidence for this. Most hearing aids' channels match their noise reduction bands and have more importance for noise reduction than added flexibility. Clients do anecdotally report that more processing channels sound more natural, but this has not been proven. You also need to consider that the human inner ear has about 22 bands of which about 20 are usable within the frequency range hearing aids use, so any more than this is irrelevant and may cause distortion.

 

Channels give you flexibility to have the hearing aid accurately adjusted to your hearing loss.

Telecoil

A telecoil or t-coil is a specialised and relatively large bit of electronics inside some hearing aids, allowing the sound from a phone or loop system (churches/theaters) to be heard directly in your ears without distance or background noise being an issue. It is often more useful for people with larger degrees of hearing loss. It also takes up quite a bit of space in the hearing aid and as such is only found in larger hearing aids.

 

A manual telecoil requires the user to press a button or flick a switch on the hearing aid or its remote control (if available) to turn the telecoil on.

 

An autophone/easyphone is a telecoil that automatically activates when an appropriate phone is brought close to the hearing aid, triggering magnetic switch.

A telecoil gives people with more severe hearing loss better access to using telephone and public address systems as long as there is a hearing loop available in the room.

 

 

 

 

 

 

 

This leads to easier phone use while wearing the hearing aid, if you have an appropriate phone and your hearing loss is great enough.

 

Programs

 

 

 

 

 

 

 

 

 

 

 

Hearing aid programs are a collection of hearing aid settings each designed for specific hearing situations.  These can be either selected automatically if the hearing aid is sufficiently advanced or by the user in more basic hearing aids.

 

A great number of hearing aids today have a number of automatic programs that the hearing aid can select from, depending on which situation it determines you to be in. Usually the situations a hearing aid can automatically determine could include speech in quiet, speech in noise, noise only and music.  The less advanced the hearing aid the fewer situations it can automatically identify.

 

There could be a very small selection of situations where you might find the automatic to be less than optimal. In these few cases an extra set of settings could be put in a spare manual program slots, allowing you to select that program when this unusual situation is encountered. Some less advanced hearing aids only have manually selectable programs. Manual programs are usually selected by pressing a button on the hearing aid or by pressing a` button on a hearing aid remote control, when available.

Programs offer you flexibility to give you more acceptable hearing in a variety of listening situations.

 

 

 

Automatically switching programs mean better hearing in more situations without you having to think or do anything about it. This means more convenient hearing.

 

 

 

This means more flexibility should you need it.

 

Hearing aids with automatic programs gets the setting right about 90% of the time, while people who have to manually change programs get things right between 17% and 30% of the time.

 

 

 

Please note:

While much care has been taken to ensure that the information in this document is accurate and factual, this is still a simplification and generalization of the workings of hearing aid technology from a large variety of brands and models. As such we do not accept any liability for any inaccuracies or misunderstanding arising from the use of this document. We will however endeavor to correct any inaccuracies or sections responsible for any misunderstandings when they are brought to our attention. Please advise us if there are any sections that require clarification or improvement by calling us on 1300 586 104.

Also note that this information is provided to help empower you, the hearing aid user, as to the inner workings of hearing aid technology. This is not intended to override any hearing aid recommendation made to you by a qualified hearing care professional.

 



Oticon

Oticon is one of the most prominent hearing aid brands in the world supplying hearing aids with stylish design and containing some of the very best hearing aid technology. Oticon is one of the largest hearing aid manufacturers in the world. Oticon is based in Denmark. They are commonly called Opticon by new users.

Phonak

Phonak is a Swiss hearing aid company that is renowned for their technical prowess and innovation. They are one of the leading hearing aid manufacturers in the world. Their hearing aids are considered to be some of the most flexible on the market and their range is second to none.

Gn Resound

GN Resound is a group company of Great Nordic, who is responsible for Bluetooth technology. They are a Danish company who specialises in making hearing aids that have great sound quality and unique wireless technologies.

Widex

Widex is another of the Danish hearing aid manufacturers who prides themselves on making hearing aids with the very best sound quality on the market.

Starkey

Starkey is the largest American hearing aid company who specialised in making some of the smallest custom hearing aids on the market.

Unitron

Unitron is a Canadian hearing aid company, who specialises in making exceptionally good value hearing aids, by collating all the best hearing aid features and introducing them in lower cost devices.

Siemens

Siemens is a well known German brand, who designs some innovative technologies. They were the first to introduce wireless technology in hearing aids and have also recently released the waterproof Aquarius range of hearing aids.

Bernafon

Bernafon is a Swiss hearing aid company specialising in lower cost hearing aids, containing good technology. They share a lot of technologies with Oticon as they are both owned by William Demant.

Sonic Innovations

Sonic Innovations is an American company, specialising in electronic noise reduction algorithms. The have been bought out by the same company that owns Oticon and Bernafon.