Specialist Services Resulting in Thousands in Savings and High Levels of Satisfaction using Quality Hearing Aids
Offices In Melbourne, Perth, Sydney, Brisbane and the Gold Coast
Hearing Aid Prices in Australia are some of the highest in the developed world. The number one reason for this is the amount of mark-up that retailers add to their hearing instruments.They habitually charge what the market can bear rather than what is considered fair. Exuberant hearing aid quotes in excess of $10 000 are quite common and a large proportion of our clients have started looking around and subsequently found us after receiving such a shocking quote elsewhere. What's worse is that these preposterous prices are often charged by generalists who simply dabble in providing high tech hearing solutions to self funded clients.
Many hearing care retailers also pay massive commissions to their clinicians, which are designed to encourage them to over-prescribe expensive top end hearing devices when not required! These commissions could in some cases be as much as 10% of the asking price, running into several hundred dollars per hearing instrument. This additional cost needs to be factored into the price you are quoted. Listen to the ABC's Background Briefing on these practices in Audiology here.
Value Hearing is very different and quite unique. We believe that Quality Hearing Care is a NECESSITY rather than a LUXURY and should be priced fairly. We specialise in offering the best levels of service and highest quality hearing instruments at fair prices to the self-funded client. We are able do this as we are highly specialised and completely independent of any financial links to the hearing device industry. Each client pays their own way, so you are Not subsidising anyone else. Our sole focus is to provide the best quality hearing care at fair prices, so have MORE time available to better serve our valued clients as well as more experience in delivering the outcomes you deserve. We are also proven to provide long term client satisfaction to our clients years after they first met us.
Our University trained and professional body registered Hearing Specialists are free to choose the hearing solution that is best for you and are not offered incentives to promote one solution over another or to prescribe hearing aids when not absolutely necessary. We adhere to the Ethical Standards of Audiology Australia Ltd. You can see our full disclosure here.
We are sustainably growing with clinics spread around Australia and are now in our sixth year of operation and have helped thousands hear better in quiet and in noise for much less. We are also registered with all major Health Insurance funds, so you can easily claim back any hearing benefits due to you.
We don't offer free government hearing devices, but we do have High Quality, yet very affordable fully automatic hearing solutions available. We also offer a range of additional aftercare options as well as PAYMENT PLANS for those requiring more included services, providing you with choice.
"I have been singing your praises to all my friends and would have no hesitation in recommending you to anyone with a hearing problem, also the fact that you saved me over four thousand dollars on a set I had previously been quoted by my former supplier. Once again Christo a heartfelt thank you from a very grateful client." Donald Thornhill
"...I was unaware until then that my supplier was owned by one of the major hearing aid suppliers. Surely Value Hearing could not supply aids for less than the price I had been quoted? Nothing vertured nothing gained I emailed Value Hearing for a quote.
.... A saving of just on $3,000!" Stephen Smith - North Turramurra
A Wide Range Of Quality Hearing Aid Models At Fair Prices
Being independently owned and having no financial links to any hearing aid manufacturer, we have access to the major hearing device brands available in Australia at highly discounted prices. Our prices on the top end premium hearing instruments are frequently up to $4000+ cheaper than those provided at our generalist competitors on the exact same models. Our hearing aids are brand new, from the same suppliers; carrying the same 3+ Year Australian warranty. The Major Difference is that we are all about providing Optimal Value; Giving You much More for much Less. Our Wide Range and freedom of choice means that our clinicians can select your ideal solution from all the major models available in Australia without compromise. As we are highly specialised our clinicians are very experienced in using the latest hearing instrument technology to obtain optimal client benefit.
"I came to see Christo after a less than satisfactory experience with another Hearing Service provider that was restricted to recommending and selling a particular brand. Christo's business is outstanding in the respect he can compare and recommend the most appropriate aid regardless of the branding. He is not restricted by a parent company. Come and see Christo if you want outstanding knowledge and professionalism and an unbiased recommendation for a hearing aid to make your life easier." Karen Moloney
Improved Hearing in Noise Made Affordable
We can save you even more as we use the latest hearing in noise tests to pinpoint your ideal hearing aids for optimal hearing in Quiet and in Noise, which contrary to popular industry belief are NOT necessarily the most expensive ones you can afford! People have saved more than $8000 after going through our specialised testing to identify their ideal hearing solution and do as well as they would have with much more expensive solutions.
"The first night I wore them I was at a social event which was very noisy and had loud music playing and yet I was able to hold a conversation without any difficulty at all which was something I had previously been unable to do." Donald Thornhill - Perth
Tinnitus and Hearing Problems Addressed at the Same Time
Value Hearing & Tinnitus Solutions has a team of qualified, experienced and expert tinnitus specialists on board. We have protocols in place that allow us to consider any tinnitus you may have as part of our recommended hearing solution. Most other clinics would either not address tinnitus at all or might address tinnitus and hearing loss separately, which could double the cost. This is generally not necessary and properly select hearing instruments, fitted with tinnitus in mind, can result in excellent client outcomes with no more to pay.
"I started having hearing problems over 10 years ago and have dealt with the same audiologist in that time up until this year, 2010. I have major tinnitus problems and the people I dealt with never seemed interested all they did was sell me hearing aids and fob me off. Thankfully a family friend did a bit of research for me as he knew I was unhappy. He came across Christo's webpage and suggested I make an appointment. ..... I was blown away to be honest, that someone would be so trusting and I felt so emotional as for the first time in years my tinnitus was under control - no more ringing in the ears." Perth
The Best Possible Performance from Your Hearing Solution
Our highly skilled and university trained clinicians ensure that your hearing solution is fitted to the highest level of precision and satisfaction. Due to the larger than industry average volumes of advanced hearing aids our clinicians fit, they gain experience very quickly in the latest hearing technologies. We use the best equipment and gold standard techniques to ensure that you achieve the greatest possible benefit. You are NOT sacrificing quality of care by paying less, you are simply paying a fair price for excellent service and quality products. We are all about PROVIDING YOU WITH THE BEST VALUE in the industry. We offer you a No Questions asked 60 Day Money Back Guarantee to back up these claims.
"...I recommend anyone to go to Value Hearing as they really give you the best service." Denise Castillo
"...Many thanks for all your help in fixing up my underperforming hearing aids. I have seen two others before you without much success. I congratulate you on your special skills and conscientiousness which now have made my aids suit my hearing needs so much better." K E - Birchgrove
Long Term Benefit from Your Investment
We do everything in our power to ensure that you get the very best satisfaction and benefit from your hearing solution long after the honeymoon period has passed. We get in touch with our clients every 6 months to clean and check their hearing instruments. This also allows us to catch and address potential problems early on while ensuring your hearing solution delivers optimal benefit. The Result: Long Term Satisfaction and Benefit to You.
"My life has changed since wearing these little wonders, they are comfortable, & I can now hear the high frequencies in music and appreciate the finer notes in life. I have recommended them to many people in my age group. Your very satisfied customer, Dennis Caldwell. Snowy Mountains NSW"
Serving You better is what we are all about: (Click on the headings below to expand))
Dedicated to Providing Excellent Service at Fair Prices
From the very beginning, Value Hearing was built with you, the self-funded client, in mind. Founded by an experienced Australian audiologist, we took the best solutions available and incorporated them into what we do, and got rid of the things that didn't work or that patients disliked.
The result was that we became an overnight success with our very first location in Perth in 2009. And we haven't looked back. We continue to grow, opening new locations around the country because of our commitment to putting customer satisfaction before profit.
Transparency and honesty in everything we do is a core principle at Value Hearing. And when we can combine those values with more comprehensive testing, more attention to detail, more choices, the best fitting techniques and more included extras than our competition, it's easy to see why we've grown as fast as we have.
Freedom to choose what is ideal for you...
It would be ridiculous to visit a doctor who could only prescribe one brand of medicine. So why would you limit yourself to this kind of practice when it comes to your hearing aids?
It may not be widely known, but many clinics in Australia are tied to only a few brands, so even if there's a hearing aid that may be better for you than what they can offer, they'll never tell you. And some retailers are actually owned by a SINGLE BRAND. This limits your options, limits the quality, and very often increases the price for the very same features that can be found for less with other brands.
Value Hearing isn't tied to any brand, so we're free to recommend the best hearing aid at the best price, regardless of manufacturer. Our clinicians are not in any way incentivised to offer one brand over another, so your needs truly come first.
And because our clinicians fit up to three times as many hearing aids per month as the average clinician, we have more experience with more brands than anyone you'll find in Australia.
Don't Pay for What You Don't Need
There's an old saying that “you get what you pay for.” But when it comes to hearing aids, this isn't always the case. Unfortunately, many providers and clinics would have you believe that a more expensive device is, naturally, going to be better for your situation. And with prices often varying by up to $2,500 per device, this can be costly advice.
Here's the truth about how evaluations work, and why the most expensive option is not always the best option...
First, any recommendation needs to be made only after a full assessment conducted by a qualified hearing professional, such as an audiologist. The reason is that no two people are the same. One person may need a device that helps filter out “background noise” or background conversation so that they can clearly hear the person to whom they're speaking. Another may only need help in hearing when background noise isn't present.
This can only be determined by a careful and thorough evaluation. Obviously, the hearing aid that works best for you will be determined by this kind of assessment. And even though this kind of testing is widely available, not many hearing professionals actually use them. At Value Hearing, we do.
What this allows us to do is recommend a device that does exactly what it needs to do, but that doesn't include extra “bells and whistles” that you don't need, and that can drive the price of your device up by thousands of dollars.
To us, this is selling you something you don't need just to make more money. It's unethical. This is just one of the reasons why we keep our options fully open, don't allow ourselves to be tied to just one or two manufacturers, and never compensate the professionals who work for us based on the price of the device you select.
To the contrary, we often recommend the most basic technology that will suit your needs. Then, if you find more is needed, we can recommend more advanced devices. But there's no reason to pay for features you don't need. And at Value Hearing, you never will.