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We operate our own clinics in Melbourne, Adelaide, Perth, Sydney, Canberra, Brisbane and on the Gold Coast. This ensures Consistent, Guaranteed Results, no matter which location you choose.

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Net Promoter Score by Customer.guru

I went to Value Hearing because I was finding it difficult to understand and follow conversations. All the audiologists that I have had contact there are very professional and highly trained. They also have very good people skills. I have just been fitted with my second pair of hearing aids and I'm very happy with them. They link up with the TV and my iPhone really well. I couldn't recommend a hearing centre better than Value Hearing
Jane Oates
Jane Oates
01:13 14 Apr 17
My experience with this company has been excellent so far. From the initial pricing, which was over $1000 cheaper than my local ENT/audiologist for the same product, to the competency of their audiologists and their after sales service. I would not hesitate to recommend Value Hearing.
Jeff Craike
Jeff Craike
08:41 27 Mar 17
I highly recommend this business. They have high levels of integrity, are extremely knowledgeable and offer excellent value.
Tim Byatt
Tim Byatt
22:34 07 Mar 17
Very professional and genuinely helpful. Did not experience any hard selling.
Joe Busuttil
Joe Busuttil
00:28 29 May 17
Had hearing aid 3 months but only need it when in a conversation with many people talking around me. So about 3 times a week. Also watching TV. I'm fairly sure it helps. Tinnitus is a little improved. Random mechanical noises are louder which can be distracting. I'm still happy I bought it.
Rosemary Hall
Rosemary Hall
05:37 27 Feb 17
Generally, I am very satisfied with my experience at Value Hearing. The Audiologists are helpful, knowledgeable, pleasant and efficient, and I found the Hearing Aids that were recommended to be very good value and suit my needs. My only complaint, if indeed it is such, was that I saw three different Audiologists over four to five appointments and I believe that the establishment of regular professional contact with the same person creates a more trusting relationship.I understand that this situation has now been addressed and I will certainly continue to attend Value Hearing as I find them attentive and caring of my needs.
George Foster
George Foster
01:45 19 Jun 17
I am satisfied on 3 fronts - high standard of professional service by audiologist, Price and level of equipment at Chatswood rooms. I have consulted 3 audiologists elsewhere previously and have found Pauline excellent by far in her meticulous service in adjusting and solving my hearing problem. I have also saved $3,000 in buying my hearing aids from Value Hearing. I have referred many people to come here.
Steven Lee
Steven Lee
12:35 28 Jul 17

I had a very good experience with Value Hearing. Pauline from the Sydney office was very professional, knowledgeable and patient through the testing, selection and fitting stages. Confidently recommend Value Hearing. I guess my only problems are the price of this technology and the fact that Value Hearing doesn't have a clinic in southern Sydney.
John Stevenson
John Stevenson
23:42 20 Mar 17
I have been very happy with the service from Value Hearing - from the initial consultation through recommended options and the final purchase of hearing aids which have worked really well. Their professionalism, advice and follow up has been excellent and I would recommend them to anyone with a hearing problem they would like checked out
John Sowden
John Sowden
07:21 28 Mar 17
They are truly Value for money. The staff are very helpful and willing to listen to your hearing troubles
Aminul Faraizi
Aminul Faraizi
14:02 28 Apr 17
I had given up on hearing aids. Paid big money for something that didn't work. Lost a hearing aid whilst on tour and decided not to replace it. One hearing aid $5200. None of them helped with my touring business. Wind, leaves, sea stopped me from using hearing aids. The very thing I need assistance with. My wife researched and found Value Hearing several months ago. We made an appointment and I walked along Elizabeth St in peak hour holding a conversation despite passing buses, trucks and squealing brakes. That was impossible only a few months ago. Have been using TWO hearing aids which cost less than the singles I purchased in the past. They identified long term hearing loss going back to my childhood with a totally different approach. Our objective was to teach my brain to identify sound again. We are so pleased we will be taking my 92 year old mother in law for her ears testing and fitting if possible before Christmas..
Kenneth Hall
Kenneth Hall
02:30 17 Oct 16
I have been haunted long term (50 years) by the effects of tinnitus bought about most likely from the result of working in environments of high ambient noise generated from air movement in the cooling of electronic equipment in confined spaces using fans etc. long before the arrival of things like occupation health and safety where ever on the horizon. It presented in the form of high pitched tones/ringing in both ears initially as low level noise and from time to time building in dB to a level that was quiet uncomfortable.Just one of life’s little issues as we travelled down the road.Anyway recently it began to present in such a way that the audible level became quite an issue in daily life. i.e. on days it was distractingly screaming at me As always when things like this occur and I can’t fix it I started to research the problem as presented.Part of that which I had previously studied on the subject of neuroplasticity for other health issues seemed to make sense here. Programmes such as sound audio therapy came up as a potential consideration until I come upon The “How To’ Guide on Understanding Tinnitus and What to Do When You Can Hear Sounds that No One Else Does! On the Value Hearing website. Principle focussed on retraining the brain.The appointment was made and we started the process of applying hearing aid tinnitus maskers and discovering which one worked to give a noticeable result.The first application of the masking sound worked almost immediately while sitting in the clinic some refinement/adjustment was made and off we into the world a level of quietness not recently encountered. Sometime down the track now I am experiencing days without the aids fitted with no noticeable noise level and when it gets a bit louder a couple of days with the aids fitted brings the situation back under an acceptable condition i.e. The wearing of the aids and the associate noise masking they put in place is allowing me to apply a therapy that enables a degree of managing the situation.The longer the period of wear the longer the period of relative masking of the noises in my head that’s got to be good.I approached several clinics on the subject and whilst there was the awareness of the problem of tinnitus, discussions with the audiologists, let’s say were tending negative in content and my assessment left me questioning their interest. When I discovered Value Hearing and attended the clinic everything took a different focus and confidence was gained in information I had researched when compared against what the clinician was sharing with me on the topic and the results achieved to date. I am very satisfied with the outcome to date.
Ian McLeod
Ian McLeod
07:30 15 Dec 16
Exceptional professional service. Prices for hearing aides are expensive but at value hearing they are around $3000 cheaper than competitors. The fitting of the recommended aids was faultless. I can now hear well in noisy environments. Very satisfied and would highly recommend this company
Victor Ziegler
Victor Ziegler
01:09 12 Jun 17

A very comprehensive and well explained experience. The aids are very cost competitive, I save 33% on a previous quote for the same hearing aids. These people are very good.
Bonz I
Bonz I
21:48 15 Nov 16
Good value product, agnostic approach with easy to reference comparison tables... warm customer service, good technical advice and support. Highly recommended.
C Liew
C Liew
10:16 23 Sep 16
Michael was thoroughly professional and helped me out in picking -what suits me best among a choice of hearing aids.
Warren Chang
Warren Chang
08:09 09 Dec 16
Very good service and best prices.
ALBERTO PIAZZA SHOES
ALBERTO PIAZZA SHOES
04:31 20 Jan 17
I would like to thank all at Value Hearing for your professional and attentive service. I cannot speak highly enough for your help and support in providing me with the solution to my hearing problem.I will not hesitate to recommend your excellent service to anyone needing help.
Ken Armstrong
Ken Armstrong
00:42 11 Jan 16
Fantastic service, appointment on time, completed hearing assessment and fit of new hearing aids. Excellent value and provided recommendations for new ear moulds.
Ryan W
Ryan W
10:01 06 Aug 17
Fantastic customer service and the best deals I could find anywhere. I have no hesitation in recommending Value Hearing. I've been to a few places and Value Hearing are the most professional and competent I have found.
Philip Trouse
Philip Trouse
02:14 05 Nov 17

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I had my hearing aids replaced after 5 years & Value Hearing were as professional as always. Nicholas advised me of the best type & brand for my needs & offered a follow up service deal with the new aids, which for the extra money certainly gave you peace of mind for the future of the new aids. I found all the staff at Value Hearing friendly, helpful & knowledgeable with all the services they offer. I would certainly recommend them to any person that may have hearing difficulties or are not happy with their present aids or service provider.
Dennis Cox
Dennis Cox
03:31 08 May 17
I note that the general rating of Value Hearing is 4.8 out of a possible 5.0 - with positive reviews from hundreds of clients, customers or patients.This rating is well-deserved by an organization that has worked hard, Australia-wide, to bring value to their clientele both from a service and product point of view.The team that I have had contact with in Perth are all good communicators, and knowledgeable.They are flexible and are prepared to go to great lengths to be of service.The audiologists are professional and friendly, and I would especially like to mention Alisha here.The senior audiologist and owner ensures that the operation of his group is maximised .So, well done Value Hearing !Warm regards Dr Allen Maserow.
Allen Maserow
Allen Maserow
05:53 09 Dec 16
I was referred by a friend. The staff were very professional, had empathy with my hearing problem, etc. I am very happy with my new hearing aids and blue tooth device to hear my incoming/outcoming calls directly in my ears and not my mobile.
Trudie Viljoen
Trudie Viljoen
09:26 19 Mar 17
Extremely professional, first rate client care and helpful in all situations. On top of all this I saved over $2,000 on hearing aids that have changed my life!
Peter Roguszka
Peter Roguszka
12:03 14 Feb 17
I needed hearing aids..... I didn't want to need hearing aids!The Staff at Value Hearing couldn't have been more helpful and booked me in to see Emily.Emily has been kind, has taken the time to explain everything to me and to try all sorts of different ways to make wearing hearing aids part of my every day life. And more than anything, she has been patient and understanding.As a result, I have discovered that I do need hearing aids and I don't MIND needing hearing aidsThank you Emily and Value Hearing.Trish Cant
Trish Cant
Trish Cant
03:05 02 Jun 16
Unlike Perth city business Value Hearing allows for easy convenient parking and is never too crowded. The staffs are always welcoming and relaxed. I couldn't bee without hearing aids to do my work so It allows me to work beyond retirement age wether this is a blessing or not, I am grateful for the Value Hearing technology.
Messier Laurent
Messier Laurent
02:37 10 Jun 17
I have found Value Hearing to very customer focused, they have helped me regain hearing that I haven't had for years. I had hearing aids for about 15years prior to going to value hearing. despite repeated arguments with my wife I refused to wear them. after going to value hearing they changed all that with the exceptional product that they offered me. I now wear my hearing aids 7 days a week and feel lost without them. thankyou Value Hearing. I would and do recommend value hearing to anyone with a hearing problem. great service, great price and exceptional customer relations.
Harry Boyd
Harry Boyd
13:05 22 Jun 17
I have used the services of Value Hearing in Perth for over 6years and have found the staff to be courteous and friendly, and the products they offer of be of the highest qualityJim Q
James Quinn
James Quinn
06:46 10 Jul 17

I recently purchased a pair of hearing aides from Value Hearing. Christo at the Gold Coast office, tested my hearing and suggested a brand and model that matched my requirements. I was presently surprised at the price. Nearly half the cost of a competitor. A great start. I had to have the adjustments made at the Brisbane office. Georgia and Maree were very professional and knowledgeable and the adjustments make a difference.I have recommended Value Hearing to a friend who has since purchased hearing aides from the company. He also is very happy with his aides.
Ken Vonhoff
Ken Vonhoff
09:36 15 Mar 17
Very professional. Long time customer and the service is excellent. Cannot recommend highly enough. The original aids set up to alleviate my tinnitus are still fine with the care and maintenance provided.
Crispy Lomsak
Crispy Lomsak
10:07 14 Mar 17
I continue to appreciate the professionalism of the team at Value Hearing, Brisbane. Marie-Ann has been very helpful with my on-going visits to the clinic.
Les Shakespeare
Les Shakespeare
02:33 23 Jan 17
Value Hearing and Tinnitus have provided me with excellent hearing aids and great service. Their ability to supply the best product for my hearing disability and correct tuning for my lifestyle has given me so much more quality of life. They offer as many adjustments as is required to get the very best outcome in various situations. I will never be able to hear clearly in all situations but I certainly hear a lot better now, than I have for most of my life. I have no hesitation in recommending their service.
Janis James
Janis James
08:54 01 Jul 16
I was in desperate need of hearing assistance and tried a number of hearing clinics, however, was distressed at the high cost of the main brand hearing aids - all the same price, all sold with expensive"service packages". All non-negotiable. I then found Value Hearing on the net, made contact with them and found they provided a number of different solutions which offered a much better financial outcome. Value hearing has now looked after my needs for over three years. I have had helpful, excellent service, good warranty backup and have now referred a number of my friends to them - all have received the same service excellence.
johnhil9
johnhil9
07:00 11 Oct 16
I bought my hearing aids 3 years ago from Value Hearing, and I have received excellent service from them. Just recently the warranty was about to expire and I was encouraged to go in for my last check up where I was given another set of aids for a week while my aids were given a complete check and clean. They also answer any questions that crop up and I always feel that my hearing matters to them.
Suzie Russell
Suzie Russell
22:14 23 Oct 17
Outstanding customer service. Would recommend to anyone.
Suneth Jayasekara
Suneth Jayasekara
22:29 07 Nov 17

Right from my initial consultation at Value Hearing I have been impressed with the advice, care and personal attention I've received in all aspects of my hearing difficulty and remedial requirements. All the staff are great to deal with, all required paperwork for my (workers comp) claim have been provided, and the advice regarding purchase and operation of my hearing aids have been spot on. I'm sure the hearing aid suggested is exactly right for my needs. Very effective, comfortable and hardly noticeable. The follow up consultations and adjustments since have been again convenient, informative, and relaxed. What more could I ask for? A rating? 10/10.Thanks Christo and staff.
Garry Dale
Garry Dale
04:07 19 Mar 17
Awesome service from a great team. I had a strict budget and came away with an amazing pair of hearing aids that have transformed my quality of life and allowed me to progress far in my job too. Thanks Christo.
Sam Elliott
Sam Elliott
23:21 17 May 17
I had my first hearing test done in my hometown, where they recommended a certain hearing aid. The price was $12,400 for the pair!Because I thought that was ridiculous we searched for someone else and found Value Hearing. From the first day I met Christo at Value Hearing in Sydney, I was impressed with his friendly and helpful attitude and I left there with the same pair that was recommended to me previously, less 49% . Christo has a lot of knowledge and shares it with his clients, which is very helpful because with your loss of hearing, you don't know what to expect. His aftercare and email Newsletters is also very valuable. With his new offices in the Gold Coast, it is so much easier for me to reach. Thank you Value Hearing.Marianne Alberts.
Joachim Alberts
Joachim Alberts
08:00 17 Apr 17
When searching the Internet for pricing hearing aids I discovered Value Hearing. I have recently upgraded to my 2nd pair of hearing aids. I again purchased from Value Hearing not only because of competitive pricing but also because of the patient and efficient way the audiologist (Christo) ensured that I selected the model that was best suited to my hearing loss. The after sales service in ensuring that the selected aids continued to give optimal performance in line with any hearing changes has been carried out in a cordial and efficient manner. The effective way the business is run is a credit to all concerned.
Brian Moriarty
Brian Moriarty
08:13 17 Feb 17
My experience with Value Hearing gets a 10/10. I have seen a couple of the audiologists there & their receptionist, and everyone has been professional, courteous, helpful & reassuring in their interactions with me.Most recently, my husband finally took the plunge and made a long overdue appointment and I no longer have to adapt my behaviour to accommodate his hearing loss. Go Value Go.
Teddy Paine
Teddy Paine
23:49 27 Feb 17
Very good service. Careful hearing evaluation. Good advice about what hearing aid plus demo pair (try b4u buy). The Compilot ll works extremely well with my Android phone. I'm getting the computer sorted - problems related to the computer, not a user or Compilot ll problem. I'll be back in the future. One more thing - very competitive prices.
Christopher Anon Y Mouse
Christopher Anon Y Mouse
11:02 21 Aug 17

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