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Is It Worth The Risk?

Hearing Aids Bought Online

Worth The Risk Or Not?

Hearing aids sold over the internet are sold completely unbundled which means the price looks really low, but you also get much less for that price. Unbundled hearing aid pricing means you pay one low price for the hearing aid and then have to pay more for the services attached to getting the hearing aid working correctly for you. Hearing aids aren’t consumer devices like computers or a toaster. They need professional intervention to be programmed correctly for your needs.

Due to the difference in the way each person’s brain processes sound and information, even the initial measured professional settings are unlikely to be spot on, so almost all respectable audiologists would do one or more follow-ups to check and re-adjust the settings once your brain has become used to the sound from the hearing aids.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Are You Really Comparing Apples With Apples?

Hearing aids sold over the internet are sold completely unbundled which means the price looks really low, but you also get much less for that price. Unbundled hearing aid pricing means you pay one low price for the hearing aid and then have to pay more for the services attached to getting the hearing aid working correctly for you. Hearing aids aren’t consumer devices like computers or a toaster. They need professional intervention to be programmed correctly for your needs.

Due to the difference in the way each person’s brain processes sound and information, even the initial measured professional settings are unlikely to be spot on, so almost all respectable audiologists would do one or more follow-ups to check and re-adjust the settings once your brain has become used to the sound from the hearing aids.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Each Person’s Ears, Lifestyle And Health Related Issues Are Different.

Hearing loss and the way it impacts on your life is a very personal and individualised condition. As such the correct hearing aid for your needs also needs to be evaluated using a very individualised approach. There’s just no way someone who’s never met you face-to-face can judge such vital factors as your dexterity, vision, memory or lifestyle – all of which are vitally important to successfully fitting your hearing aids.

Each ear shape is unique with its own natural ear canal resonance that needs to be measured and compensated for when fitting a hearing aid for the best result when listening to speech. The audiologist or audiometrist also needs to measure the hearing aid’s output at your eardrum to ensure it is meeting your prescription and is able to optimally correct for your hearing loss. Without these measures a fitting is only more or less in the ball park about 30% of the time and you are likely to never get full benefit from your investment.

We take great care and use the very latest face-to-face fitting and real ear verification techniques when you come to see us in our office for a hearing aid fitting. This is impossible to do when a hearing aid is supplied online, meaning you are very likely to have a less than optimal hearing aid fitting.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Many Hearing Aid Manufacturers In Australia Don’t Supply To Online Resellers Or Support Online Bought Hearing Aids.

Most Hearing aid manufacturers in Australia have very stringent polices against selling hearing aids online and are unlikely to provide a warranty for them despite the online provider’s promises. If they do offer any warranty, it will be much shorter (1 Year) than when locally bought (3 Years). The value of the warranty is about $200 – $300 per hearing aid per year. So when you look at online hearing aids add $400 to $600 per hearing aid to the purchase price to cover out of warranty repairs for an extra 2 years.

You can check to see if this is the case by contacting the Australian branch of the hearing aid manufacturer to see if they supply Australian versions of the product you’re interested in to the online provider you’re considering.

Like most bricks-and-mortar clinics, we only supply new hearing aids with Australian based distributors that come with the full manufacturer’s warranty and support.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Audiologists And Audiometrists Are Unlikely To Support Or Adjust Online Hearing Aids.

Most audiologists or audiometrists won’t repair, support or adjust hearing aids you’ve bought online. This is because it then becomes a legal liability for them to support a hearing aid that was not fitted correctly in the first place by a qualified professional. If they do, it could cost you as much as $1800 per ear. Sometime they can’t even adjust the hearing aids bought online as the software and hardware to do so is not readily available in Australia or the hearing aid is not compatible with the Australian version of the fitting software. Most retailers require an invoice to show you bought the hearing aids locally. They are also able to track the origin of the hearing aids via the serial number.

Repairs or even simple adjustments by the online retailer you got the aids from, could take weeks as your hearing aids have to travel through the postal system and there’s no guarantee the work will be satisfactory without you being there to talk to the fitter and provide real time feedback.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

If You Purchase Hearing Aids Internationally You Miss Out On Lots Of Rebates

In Australia there are rebates which help reduce the cost of buying hearing aids, but only if the have been bought locally. Hearing aids also carry no GST so there is not a GST saving to be had from buying from overseas.

Rebates that can be used towards hearing aids include rebates from your private health insurance of up to a couple of thousand dollars in some cases. You need to speak to your own private health insurer to determine your specific benefit.

Another significant rebate is a 20% tax rebate on medical expenses exceeding the $2060 out of pocket expenses threshold. Speak to your accountant to see how this could help you. These rebates can be significant and can offset any savings to be had from buying hearing aids online, while offering the peace of mind of an Australian Warranty, the full benefit of professionally fitted hearing aids and the knowledge that you are supporting the Australian economy.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

….. And Now For Something Completely Different:

Some online providers lure you with the promise of one brand before offering you something completely different.  Their aim is to make you call to persuade you that another brand is better suited to you. This is often quite evident if they list a hearing aid and state Call Us! or something similar.

We make it easy to get a free hearing aid quote and do not employ such unethical techniques.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Do You Know Who You Are Dealing With?

Can You Verify Their Qualifications?

It’s easy to make an online hearing aid business appear larger than it is by using a virtual office to handle mailing and receptionist work, so when you buy your hearing aids online that impressive looking company you bought them from may simply vanish when you need them.

When you deal with a brick-and-mortar clinic there’s no doubt that you’re dealing with a substantial business with actual street addresses and actual people seeing you in real offices.

It’s impossible to verify the qualifications of an “audiologist” online. Online companies claiming to have Australian audiologists involved should be treated with skepticism as it’s a breach of Audiology Australia’s ethics to supply hearing aids without face-to-face contact.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Beware Of "Special Software” Or "Web Pages"

Some online providers promise “special software”, questionnaires or impressive looking web pages to help you find the best hearing aid, but a close examination shows them up as electronic smoke and mirrors. You can test this by printing out the first set of “results” then hitting the back button and completing the questionnaire again with a completely different set of responses – you’ll probably be offered the same hearing aids!

No simple computer algorithm can replace the years of training, insight, experience and continued professional training you’ll get from a face-to-face consultation with a certified hearing professional. Most of these websites also do not take into account test results from the latest hearing assessment techniques that we currently employ to pin point what level of technology is most suited to your hearing loss.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Very Cheap Hearing Aids Aren’t Worth The Asking Price.

Reputable hearing aid manufacturers don’t sell very cheap hearing aids, so any hearing aid costing only a few hundred dollars will be well below the Office of Hearing Services’ specifications for the most basic hearing aids supplied to Australian pensioners. You’re also unlikely to find anyone willing to support them in Australia.

Some webpages promise premium technology at low prices with the option of self programming. If you really look at these hearing aids in detail they are no better than some of the most basic hearing aids available from your local audiologist, sometimes at even lower prices locally. On top of that they do not tend to be from the best hearing aid brands at all, but rather a generic hearing aid using outdated technology. They could also carry less that the standard 3 year warranty, would would need to be taken into account when looking at costs as extended warranty can cost around $200 per aid per year.

We would also not recommend self programming as hearing loss and hearing aids are complex issues that audiologists get years of training in, and even then don’t always get right. So how could you expect someone knowing next to nothing on the subject to obtain a beneficial and safe hearing aid fitting?

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Any Issues Take Much Longer To Resolve

When dealing with an online hearing aid business, any repairs, no matter how small take much longer to resolve. Even a simple hearing aid adjustment or simple cleaning that would have taken 10 minutes in a local clinic could take two weeks in back and forth postage to get it resolved. On top of this major inconvenience, you are also required to pay at least the postage to the company in the first place, costing you more in the long run than you might have bargained for.

If you choose a local clinic, you can often simply walk in or call for an appointment to get the majority of issues dealt with within minutes rather than weeks. On top of this you can tell the audiologist or audiometrist straight away whether the adjustment is suitable. When dealing online, an incorrect adjustment, which is more likely as you are not present to give your feedback, could result in more expense and more wasted time.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Make Sure You Have Enough Time To Return The Hearing Aid For A Refund If You Are Unhappy.

Some hearing aid providers might offer no or limited money back guarantee on your hearing aid purchase if dissatisfied. You have to be careful that you are getting sufficient time to really try and get used to the hearing aids, while still allowing sufficient time to get the hearing aids back to the supplier. You also have to consider that it takes at least a month to really get used to hearing aids and that people often go through what is called a honeymoon period in the first month. After this honeymoon period is over the initial wow factor disappears and only then do you have a real idea whether or not a particular hearing aid is truly the right one for you.

We could recommend at least 45 days money back guarantee so that you have enough time to try the hearing aids, get used to them and have an opportunity to return them in time if you need to.

Value Hearing & Tinnitus Solutions offer 60 day money back guarantee to all our clients in order to ensure that get true benefit in the long run.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Avoid The Traps And Pitfalls!

There are a lot of traps and pitfalls to buying hearing aids online and a lot of unscrupulous businesses targeting vulnerable people out there. That money saving bargain may just turn out to be one of the most frustratingly expensive purchases you’ve ever made.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

When You Buy Online, You Might Have No Or Very Little Legal Protection?

When considering to buy anything including hearing aids online you need to be very careful as you might find you have no protection or recourse when something goes wrong. Make sure the business at least has a business registration number (BN), Australian Company Number (ACN) or Australian business number (ABN) listed somewhere on the website. If not, you might find that if it is ever time to take action to get a serious issue resolved, you don’t really even know who the issue is with! You can check if a business has one of these numbers if it is not listed on the website (usually located in their contact us section) by visiting www.abr.gov.au and searching their name. Not all businesses need an ABN to operate so you might wish to visit your local consumer protection website and search for their business name there. If you buy from overseas you might find it very difficult to enforce your statutory rights.

So What Do I Do If I Can't Afford Hearing Aids?

Well perhaps you can! There’s a massive range in hearing aid prices and it pays to shop around for your best local prices.

CHOICE magazine recommends this in their July 2006 edition:

http://www.choice.com.au/Reviews-and-Tests/Food-and-Health/General-health/Conditions/Hearing-aids/Page/Hearing%20aids.aspx

Ask your local hearing aid supplier if they would be willing to unbundled their hearing aid prices for you, so you can pay as you go, which spreads out the costs over time.

Value Hearing and Tinnitus Solutions strive to offer Australia’s lowest prices on quality hearing aids supplied in a face-to-face manner. We’ll strive to beat your written local quotes from other bricks-and-mortar suppliers*. Get a Free Quote here.

* Conditions: The competitive supplier must be local to you- .i.e within a 50 km radius from your home. We will offer you the lower quote under the same terms and conditions as it would have been supplied by the competitor who’s quote we are beating.

Call 1800 157 429

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