Your Guarantees:

Up to 60 Day No Questions Asked Money Back Guarantee!

We are so confident that you will like us, our services and our products that we are happy to guarantee that if you are not happy with anything relating to our services or products or you simply decide that hearing aids are not for you, simply tell us within 60 days of purchase and we will give you your money back with no hassles.

No penalty exchange for up to 60 days

Also known as the OOPS! I chose the wrong hearing aid Guarantee
We want you to be happy with you hearing aids for years to come hence we guarantee that if you discover that you might have chosen the wrong hearing aid or even the wrong colour hearing aid within 60 days of your original purchase, simply let us know and we’ll exchange the hearing aid for you with no penalties incurred. If there is a price difference between the models, you simply pay or get refunded the difference and that is it.

Best Value Guarantee

We are so confident that we have offer you the best value in hearing care in Australia, that we guarantee that we will beat any better value Australian quote for up to 30 days after you originally bought from us. If we cannot beat the quote we will happily refund you all your money and send you on your way to purchase the lower priced product. The other clinic must be an Australian based bricks and mortar clinic and offer the same level as after care that you receive from us in the quoted price.