Clinic Locations

Chatswood

2nd Floor, Suite 202, 443 Victoria Ave, Chatswood NSW 2067

1800 157 429

Opening Hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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About our clinic

Chatswood Audiology Clinic & Hearing Specialists

Value Hearing is a specialist hearing and audiology clinic located in Chatswood, Sydney NSW and conveniently placed near the Chatswood train station.

Chatswood is a historical suburb with a number of heritage-listed sites. The Cammeraygal people inhabited the area for at least 35,000 to 50,000 years prior to European arrival. Chatswood was named after Charlotte Harnett, wife of then Mayor of Willoughby and a pioneer of the district, Richard Harnett.

We perform one of the most comprehensive hearing assessments in the industry. This allows us to identify any hearing problems that you may have and provide the most relevant treatment right from your initial visit.

We also stock a large range of hearing aid brands, makes and models. We do not stock out of date hearing aid models or hearing aids that are considered low quality.

Following a hearing assessment, our experienced in-house audiologist will take the time to find the ideal hearing aid solution to fit your needs.

Our skilled audiologist takes many factors into account when prescribing your hearing aid options, including your level of hearing loss, budget, personal needs and lifestyle. We will even custom fit your hearing aids for you and provide you with knowledge and education about your ears, your personal hearing condition and answer every question that you may have along the way.

We Give You More Value

Our expert staff provide the highest level of hearing knowledge, exceptional customer care, top quality ethical hearing aids and an ongoing aftercare program that is far more complete than that of our competitors.

When you choose to come to our Value Hearing Chatswood clinic, you’ll receive:

  • Lower prices.
  • 3 Years of clinical support.
  • 3 Years of battery supply.
  • Unlimited follow up appointments within the first 60 days of your hearing aid fitting.

You won’t find better value anywhere else – we want to improve your hearing and enrich your life as best as we can.

Visit our Chatswood clinic for a no-obligation, completely free hearing aid discussion appointment. There is no catch, simply great value brought to you by our caring, innovative and expert Audiologist. At Value Hearing we aim to offer you the most appropriate services and beneficial treatment.

Our Location

Our Chatswood Hearing Centre is our flagship hearing centre in NSW. It is located on the second floor of 443 Victoria Avenue, which has its entrance left of the Commonwealth Bank’s entrance in the Victoria Avenue walkway (Look for the Yellow entrance opposite Gloria Jean’s and Westfield)

The easiest parking is the Mandarin Centre in Victor St. Park there and walk in the direction of Victoria ave and our building’s entrance is right in front of you. It’s an easy 3 minute walk. We are also located a leisurely 3 minute walk from Chatswood railway station in the direction of Westfield Chatswood.

Contact us for a comprehensive hearing assessment today.

More About Our Chatswood Hearing Centre

Value Hearing is an independent hearing centre that operates many clinics across over Australia providing life changing hearing solutions.

It isn’t just about our low hearing aid prices. We are very proud of our lower prices, especially for the high quality hearing aids that we stock and the value that we add to our service.

We want to provide and fit you with a top quality and customised hearing solution that will offer you true value and enhance your quality of life, whilst still being reasonably priced.

Huge Range Of Hearing Aids

We are a privately owned hearing aid retailer and specialist audiology clinic. We can select a hearing aid solution that is customised specifically for your needs and your level of hearing loss. We don’t upsell – we just want you to get the solution that is right for you.

We stock and sell a diverse range of hearing aids across various brands and types of hearing aid. At Value Hearing, we give you more choices in order to suit your individual needs. Many of our competitors are limited in the hearing aids that they offer which can be restricting and often results in customers not getting the best possible hearing solution.

Let Us Help

We want to change your life for the better and provide the best support that we can. Past customers have told us that our assistance with their hearing aids has been life changing.

Call now on 1800 157 429 or use the scheduler below to book online at our Chatswood (Sydney) hearing clinic.

Staff Members

Felix Ju

Audiometrist // Chatswood

About

Felix joined Value Hearing in 2019 and has a passion for music and sound.

He began his career as a electronic/acoustic engineer designing audio playback systems. That introduced him to the world of hearing aids. Felix worked in Siemens R&D department doing research and development on hearing aids. From there he worked for Starkey and ReSound as technical support expert. Felix has more than 10 years experience ranging from every technical part of hearing aids.

Felix moved into clinic practice to help people maximise their hearing. He is a true audiophile and spends his leisure time evaluating hearing aids and headphones for their sound delivery in jazz, pop and classical music.

Christo Fourie and his team are totally focussed on ensuring you get the best aid available for your hearing

With so many audiology clinics and so many different types of hearing aids available, it makes for a very stressful time when buying new Aids, as I have experienced for over 20 years of hearing problems. This time round, when replacing my Siemens aids and after trying several companies I went to Value Hearing where they provided me with the most comprehensive hearing test I’ve ever experienced along with a free trial of the Phonax Marvel and I was so delighted with the versatility of this aid and the follow up service I have received from Christo Fourie and his audiology team that I purchased two aids almost 6 months ago and have been very satisfied with this decision . Christo Fourie and his team are totally focussed on ensuring you get the best aid available for your hearing and obtain the correct settings so that you get the optimum performance for different situations and I've been so impressed with their service that I referred them to a friend of mine - Don Wood

Shane – NSW

Just want to say thankyou to you and your staff, especially Pauline. The music aspect, Bluetooth, etc. even on my now old aids has made a significant difference to my musicianship, music appreciation, hearing in noise and general quality of life. The ability for your staff to set up an extra music channel with the protection of reduced volume, allowed me for the first time to wear my hearing aids while playing on what can be loud stages. That combined with a better representation of what ‘stereo…

Clinic: Brisbane, Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,

Mandy B

Well my world certainly came alive when I left you today…. I could hear the click, click, click of heels on the pavement over the top of 2 lanes of traffic and that was on the other side of the road! Later, at home I thought I had a feedback problem, a soft “whooshing” like the sound of the sea… until I eventually realized it was the sound of wind rustling in the trees; something I haven’t heard for almost 20 years… So happy with my “new ears” and can’t wait to test them out on my most di…

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,

Don Wood

With so many audiology clinics and so many different types of hearing aids available, it makes for a very stressful time when buying new Aids, as I have experienced for over 20 years of hearing problems. This time round, when replacing my Siemens aids and after trying several companies I went to Value Hearing where they provided me with the most comprehensive hearing test I’ve ever experienced along with a free trial of the Phonax Marvel and I was so delighted with the versatility of this aid and the follow up service I have received from Christo Fourie and his audiology team that I purchased two aids almost 6 months ago and have been very satisfied with this decision . Christo Fourie and his team are totally focussed on ensuring you get the best aid available for your hearing and obtain the correct settings so that you get the optimum performance for different situations and I've been so impressed with their service that I referred them to a friend of mine.

Clinic: Chatswood, Technician: Christo Fourie, Product:

Chris Farnsworth (Chatwood)

I have been a client for several years now. Everyone is always polite and friendly. The service is fantastic. The audiologists are always up to date with all the latest advances. The price is far below competitors, especially the national franchises.

Clinic: Chatswood, Technician: Product:

Hertha M - NSW

I’m very happy with the service I receive from Value Hearing. I particularly would like to thank Nicholas in Chatswood for being exceptionally helpful to me. This is my fourth pair of hearing aids and it is the best service I have ever received. Nicholas was new at the time when I came to the clinic and since this is my 4th pair of hearing aids, I have some experience regarding service.  Apart from the fact that the price difference from other quotes was quite substantial,  (lots cheaper)  the service I got was also better than I had received in other places. Nicholas is always professional  and will go to any length to help and advise. When I needed help, I was also able to get an appointment within a day or two and never had to wait either. I am very satisfied and when I need a new pair, I will certainly buy it from Value Hearing.

Clinic: Chatswood, Technician: Product: Phonak,

Peter - Chatswood

I needed to replace my hearing aids recently. Being a self funded retiree price was important to me so I decided to obtain three quotes. I discovered that price at Value Hearing was significant lower and decided to investigate further. What I discovered really surprised me. A well established highly professional organization with customer orientated staff. A huge product range to select from and the open and honest assistance required for me to make the right decision. The after sales service offered is an added bonus. Thank you Value Hearing you have made s significant contribution to my lifestyle.

Clinic: Chatswood, Technician: Product:

I was very disappointed with the hearing aids I purchased from another company to the point I just ceased to wear them. With an upcoming extended holiday travelling around Asia and a persistent wife, not allowed to use the word nagging. She knew how deaf I was by the volume of the TV, and only getting maybe a quarter to a half of what my wife and people around me were talking about. This can be quite embarrassing when I answer inappropriately. An appointment was made for me at Value Hearing. From the testing procedure through to receiving and being taught how wear and look after my hearings aids, the staff at Value Hearing were amazing. I haven't looked back since the first time I worn them. My wife was so excited as well, stating with a cheesy grin, "Welcome back to the real world". I haven't missed one conversation with interesting people we've met throughout our travels. My wife loves them, as she no longer has to shout to get my attention - embarrassing in a crowd. I am so used to having excellent hearing now, I have to remember to take them out before swimming and taking a shower. When I do take them out I now realise how deaf I really am. I now have to let my wife know when I'm "going off air", so she doesn't think I'm ignoring her. I'd really be lost without my hearing aids now. I'd like to thank the wonderful staff at Value Hearing. I'm glad my wife found you.

Clinic: Chatswood, Technician: Product: Phonak,

Shane

Just want to say thankyou to you and your staff, especially Pauline. The music aspect, Bluetooth, etc. even on my now old aids has made a significant difference to my musicianship, music appreciation, hearing in noise and general quality of life. The ability for your staff to set up an extra music channel with the protection of reduced volume, allowed me for the first time to wear my hearing aids while playing on what can be loud stages. That combined with a better representation of what 'stereo' must sound like, has been a god send. I'm not given to exaggeration, but its been great.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,

Kathy

Hi, I am a very happy client of Value Hearing in Chatswood. Their service is outstanding  from the girls at reception to my audiologist, Nicholas,who is very understanding and takes time to explain everything to you. I shopped around and found them to  be far more competitive than any one else. I would have no hesitation in recommending  Value Hearing to anyone in need of expert service and advice,

Clinic: Chatswood, Technician: Product:

S Brown

I have been very satisfied with the services and help from the value Hearing staff and the affordability options I was given in my last purchase set of hearing aids, I always recommend people to try your services for value and expertise.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Harold Berman

G’day Christo, At the outset I must congratulate you on the friendliness and efficiency of your reception staff especially Adele and Melina. Whenever I have had a query or problem they have responded promptly with a solution or answer. I have had the two hearing aids that Pauline fitted for me for just over two years now. I have had some problems with my hearing deteriorating more over this period, but Pauline has always strived to make my hearing a little better for me. I do realise that my hearing will never be perfect again. While Pauline has been away on maternity leave I have been attended to by Nicholas, who has also gone out of his way to make some suggestions and changes to make my hearing problems more tolerable. I would like to take this opportunity of commending all your staff with whom I have had contact in the past two years, for their help and assistance in trying to make my life as normal as possible with my deteriorating hearing.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Vaidun Vidyadhar

I received very good service from Value Hearing & Tinnitus Solutions.  They were prompt, courteous and very customer friendly. More than that, the price of hearing aids offered by them was very competitive. Two years ago, when I had been to Bali for a holiday, I lost the hearing aids at Kuta beach.  Travel insurance compensated only A$4000 while the original cost was much more.  I then approached Christo, explained my situation and asked for a replacement.  He very kindly provided a brand new pair of the same hearing aids but for A$2000 less than what I had paid for the original. THAT was excellent customer service.

Clinic: Chatswood, Technician: Product:

Caroline

I was reluctant to try another hearing clinic as the process of testing & having ear moulds made, fitted & adjusted can be tedious, not to mention the great expense. Value Hearing was a refreshing difference. My ears were professionally tested and I was efficiently fitted with a new pair that were substantially cheaper than the last company. They were also discreet which is important to me. Christo was sensitive to my unusual hearing loss with low sounds & worked patiently to adjust the aids until they were just right & suitable for my working conditions. His patience & determination to get the adjustment correct made me feel valued enormously. I can see why he gave his business the name it has. I had a fear of becoming dependent on the aids & deafer through wearing them. Whilst it was an initial shock to start hearing the world around me at a higher volume, I was able to trust in Christo's words of wisdom that my brain would become rewired to hear at a level that is closer to normal. The kind support that all the staff at Value Hearing have given me, including all the free follow up appointments has been been invaluable. Having had two lots of hearings aids that have been highly effective for me, I wouldn't risk going to another company.

Clinic: Chatswood, Technician: Christo Fourie, Product: Phonak,

T.M.

I would now like to pass on to you a word of appreciation. I received a call last Tuesday from a lady member of your staff who suggested a free consultation with an audiologist. As Pauline, who knows me, was not free at a convenient time, she suggested Nicholas Guildhary and a meeting next day, Wednesday, at Chatswood. I immediately agreed. My partner came with me. We both were deeply impressed by the courteous, methodical and honest way in which Nicholas approached my questions. I mention honesty because when he wasn’t sure about something he said so, rather than invent an answer, which others, elsewhere, commonly do. He was patient with my own inability  to be always certain in my comments and descriptions. Nicholas went the extra mile and adjusted my Phonak aid with improved effect without making conditions. For this and out of gratitude for his helpfulness, I insisted on paying a consultancy fee. It was good to bump into Pauline again at your Chatswood office.

Clinic: Chatswood, Technician: Product:

A&J Humphrey

Jan and I would like you to know that how happy we are with the hearing aids supplied to us by Value Hearing. The hearing aids have greatly improved our enjoyment of life. We would like to make particular mention of the very helpful, competent and friendly after sale service given to us by all members of your company. We have enjoyed meeting and dealing with you all and have no hesitation in recommending you to all our friends and acquaintances’.

Clinic: Chatswood, Technician: Christo Fourie, Product: Phonak,

R.S

Great news. Since Pauline fitted me with the Bernafons, I can hear every mumble at gatherings and meetings, which I attend regularly. Thank you Christo for the quality service I am receiving from your organisation. I like Pauline's high standard of patient care. The equipment in your Chatswood office is better, than the instruments I saw in two other places I visited, before discovering your organisation

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Philip Wolfers

Just an interim email to thank you for all you have done for me so far.  The new hearing aids are noticeably better than the previous model (V50-312 over Q50-312).  I notice that, in large group class situations I do not remember that I have them on, in the sense that all the speech sounds more natural, the directionality is more natural, and generally they sound better. Definitely worth the slight difference in price if anybody asks you. Thanks also for your excellent service and advice, which has been of great support whenever I have needed it. Good luck, and ‘see you next time’.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,

Donald Aitchison

Thank you for your enquiry about my experience of Value Hearing. I have found what is effectively a full day's journey to Chatswood well worth the time.  Particularly, I appreciate the breaking out separately of the charges for hardware and aftercare. My previous experience of audiologists had been consistently unsatisfactory.  For this reason it cost Mr Guildhary considerable time and patience to gain my complete confidence, but he has gained it.  As a clinician I should confidently recommend him.  He has clearly been hand-picked, which reinforces my confidence in your company. As a retired medical practitioner it came easily to brush up the anatomy and physiology and then to gain some familiarity with the measurement of loss and the technology available to restore comprehension so far as that might be possible.   (It was thus that I found myself having to insist that a previous audiologist measured feedback threshold as specifically recommended  on the manufacturer's website, rather than allow the software to estimate it).    It might be useful for your website to include a section introducing clients to the fundamentals of what you are measuring and the limits of what works in improving perception and comprehension.

Clinic: Chatswood, Technician: Product:

Grace

"Thank you for looking after me Nicholas. For professionalism and service I give you 10 out of 10. It was a positive experience and the best I have had in 20 years. In 1996 and 2005 I had my ears tested by an audiologist. You was able to answer all my questions, make me feel comfortable and give me advice for my hearing loss. At the end of the consultation I had a good understanding of my hearing loss.  More importantly you showed the commitment and care to work with me.  Thus, you won my trust and respect. Thank you.  You are exceptional and I appreciate your exceptional service. Also, Melina was very warm and friendly and I enjoyed chatting to her. I will highly recommend Value Hearing to my family and friends and share with them my experience."

Clinic: Chatswood, Technician: Product:

P L - Newcastle

Hi Pauline....thanks for your assistance yesterday you were very generous with your time and very patient in explaining the situation & process...it was all appreciated & well worth the trip down from Newcastle to see you.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Ralph Selwyn

Before I obtained the Bernafon Acriva Hearing Aid from you in October, 2013, I attended three different audiologists [ over a period of some three years] . None of them made me feel, that my hearing would improve if I obtained a hearing aid from them. Several things distinguish you from the audiologists I visited :- Your conduct is competent and professional. You operate modern computerised equipment. I saw all the test results on a TV screen . which you explained in language a layman can understand. You showed me images of my hearing canal and my eardrums. You advised me without any pressure on my choice of hearing aid. [ In fairness the other audiologist did not use any pressure on me either] You spent a great deal of your time on balancing the aids so I could hear equally on both ears , again explaining to me in simple language what you achieved. From your attitude it is obvious , that you enjoy your work and that you like your clients. My final price for the hearing aid was well below the quotes of your competitors. At all times of my four visits you were courteous and gave me the impression, that you really cared to help me . Without any initiation by me, you communicated with me six months after purchase , to attend your office for two further visits for checking and adjustment. You replaced my external controller after six months, because you considered it should operate after the first click instead of after two clicks. The end results of my dealings with you are:- Unlike before, I can hear people in gatherings, even those who speak softly. For the first time in some years I can hear the Sunday sermons of my priest without cupping my ears. Above all, I again enjoy playing my grand piano and enjoy the pitch of its keyboard, particularly the upper registers. These results are unexpected. You have left me in better shape than I was before I attended your office. Thank you. Last but not least: your assistant Adele Fourie treated me at each visit with a smile which is welcoming. Should this letter of thanks be of any use to you in assuring prospective clients [ patients ] please feel free to use any part or the whole of it for this purpose. Sincerely, Ralph Selwyn

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Stephen Smith

Following the loss of one of my hearing aids I received a quote from my long term hearing aid supplier $11,790 for the pair. Normally $12,790 but currently on special. When I recovered I went onto the internet and found Value Hearing. I was unaware until then that my supplier was owned by one of the major hearing aid suppliers. Surely Value Hearing could not supply aids for less than the price I had been quoted? Nothing ventured nothing gained I emailed Value Hearing for a quote. Back came the reply $8,800 including 3 years after sales service. A saving of just on $3,000! Thanks Value Hearing , thanks Pauline and the staff at Chatswood.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product:

Elaine Murnane

"I have been deaf for almost 40 years and was extremely anxious over purchasing a new set of hearing aids before an overseas trip. I heard the advertisement on the Radio for Value Hearing and made an appointment as I needed to ensure I really would be receiving value for money, not only in price but also in client care. Value Hearing assessed my needs, in a professional manner, using modern technology I had not encountered in previous years. The price was more than reasonable and I made the purchase. I have had a trouble free holiday and have no concerns in recommending Value Hearing to you.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,

Mandy B

Well my world certainly came alive when I left you today…. I could hear the click, click, click of heels on the pavement over the top of 2 lanes of traffic and that was on the other side of the road! Later, at home I thought I had a feedback problem, a soft “whooshing” like the sound of the sea… until I eventually realized it was the sound of wind rustling in the trees; something I haven’t heard for almost 20 years… So happy with my “new ears” and can’t wait to test them out on my most difficult-to-understand friends. Volume, clarity, comfort – everything has come together and I can’t thank you enough.

Clinic: Chatswood, Technician: Pauline Primrose-Heaney, Product: Phonak,